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3 Questions to Ask Your Local Auto Repair Shop

September 19, 2024

Choosing the right local auto repair shop can be a daunting task, especially when it comes to ensuring the longevity and reliability of your vehicle. With the average age of vehicles on the road now hitting 12.5 years, according to Forbes, it's more important than ever to make informed decisions about car maintenance and repairs. To help you navigate this process, we’ve compiled a list of essential questions to ask your local auto repair shop.


1. Are Your Technicians Certified?


One of the first questions you should ask is whether the shop’s technicians are certified, preferably by the National Institute for Automotive Service Excellence (ASE). Certification indicates that the technician has undergone rigorous training and testing to meet industry standards. It also can give you peace of mind knowing your vehicle is in capable hands.


2. What Kind of Warranty Do You Offer?


Understanding the warranty offered on both parts and labor can save you from unplanned expenses down the line. Ask what is covered, for how long, and if the warranty is honored nationwide. This information is particularly important if your vehicle is over a decade old, as higher mileage cars tend to require more frequent repairs.


3. Can You Provide a Detailed Estimate?


Before any work begins, requesting a detailed estimate can prevent unpleasant surprises when it's time to pay the bill. A comprehensive estimate should include an itemized list of parts, labor costs, and any additional fees. Given that the average vehicle nowadays is around 12.5 years old, according to Forbes, detailed cost estimates are crucial for budgeting future maintenance. This is a great way to also keep track of your expenses when you have the paperwork in a filing system.


Asking these key questions can help you find an auto repair shop that not only meets your immediate needs but also ensures the long-term care of your vehicle. Due diligence now can save you time, money, and headaches in the future. Whether your car is fresh off the lot or has been with you for over a decade, making informed decisions is the best way to keep it running smoothly.


Are you looking for a
local auto repair shop to help you out with your vehicle? Give Queen Creek Complete Auto Repair a call today for more information about how we can help you.

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